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Cove Customer Stories

Cove Customer Story: You Don’t Have to Be Scared

Posted January 10, 2024 by Cove

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A Cove customer talks about feeling secure while living alone.

To live alone or not? That is the question many may ask themselves. For Lexie H., her number one priority was safety. As a single woman, she wondered if it would be wise to live by herself. Could she feel safe?

“I wanted to live alone, and I know that I'm a scaredy pants,” she said. Then she found Cove home security and decided to give it a try.

“That was almost the deciding factor between me living alone or continuing to live with roommates,” Lexi said.

Woman using Coves security panel

When her Cove system arrived and she went to work on the DIY installation, she found it simple to put up the wireless sensors. They came pre-programmed and already connected to the touchscreen alarm panel, which is where she could arm and disarm the system.

“It was really easy to put together,” she added. “We had to get through to customer service because one [sensor] wasn't working. It was quick to get through, and they were just super sweet.”

Having good customer service was really important to Lexi, so Cove already won her over on that point. “They were awesome and really helpful.”

Woman pressing button on security key fob

Feeling Safe While Living Alone

Now for the big test. Did having a Cove system help her to feel safer?

“When I first got it, I tripped the alarm on accident, and cops were there within three minutes. Ever since then, I have slept soundly and felt really safe.”

Lexie wanted to be an independent woman, and Cove helped her feel safe living alone.

“Cove gave me the independence to just feel like I don't need someone to live with, to protect me. I can feel safe on my own.”

woman unboxing cove

In fact, Lexie liked her Cove system so much that she bought another system and gifted it to her sister as a Christmas present.

“Her husband works out of town a lot, and she was telling me how scared she was at night. I told her, ‘You don't have to be scared.’”

Sometimes Lexie babysits her nephew at her house, and she feels even more safe knowing if he were to choke or something were to happen, she would just need to hit her medical alert pendant and the police would be on their way.

“It's just this extra layer of protection. It really helps me cope with my anxiety and feel like I have someone and something that really has my back.”

Recently, she was babysitting at a friend’s house who doesn’t have Cove, and she was tempted to bring her system along.

“I really wanted it here. I wanted to have that safe feeling,” Lexie explained.

Interested in trying Cove for yourself? Take our quiz today and feel safe and secure.

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