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Cove Customer Story: Keeping Our Daughter Safe in the Big City

Posted January 12, 2024 by Cove

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Cove customer tells the story of getting Cove for her daughter in the big city.

Even when children grow up and move away, parents never stop worrying about them, especially if they move faraway. That was certainly the case with Melissa, who was concerned for the safety of her adult child.

“Our daughter, after graduating from college, moved into a street-level, ground-floor apartment in New York City,” Melissa explained.

Melissa lives in Florida, and her daughter’s father lives in Philadelphia. Definitely too far away to be of help in an emergency. For peace of mind, there was one obvious solution.

Move to the big city? “Not without an alarm system, we said.” Melissa recalled.

Woman using Coves security panel

They decided to set her up with a DIY Cove security system, which is affordable and easy to install. Completely customizable to suit the needs of each unique home, a typical Cove system includes outdoor cameras, indoor cameras, window sensors, door sensors, smoke detectors, water leak sensors, glass break sensors, plus a hub and touchscreen alarm panel.

And since professional monitoring for Cove cost less than $1 a day, it was a no-brainer. Her daughter’s safety was more than worth it. And they soon learned that they had made a good choice.

“Shortly after realizing that Cove was the only alarm system for us,” Melissa said, “it was installed and working great. We got our first Cove alert. Really scary because she's in New York City.”

Woman with headset on a web call

After a few tense phone calls, they realized the window sensor had been accidentally set off by their daughter’s roommate, who forgot the system was armed. Even though it was a false alarm, the incident proved to Melissa and her family that the system was just what they needed.

“Cove worked spectacularly and instantaneously—our minds were so at ease,” Melissa shared. “We realized, wow! What a great product we purchased, and how quickly they were to reach out to us and say, ‘Hey, do you need the police? What's going on? You know, we're here for you.’”

CLICK TO WATCH MELISSA'S VIDEO ON INSTAGRAM

Peace of mind. Isn’t that what it’s all about? Hopefully from now on there won’t be anymore false alarms, and everyone can rest easy knowing that the sensors and system are protecting what they love most.

“Thanks, Cove, for having their backs,” Melissa added.

Interested in trying Cove for yourself? Click on the link below to take a quiz. Try our home security system for 60 days or your money back!

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