Share Your Cove Story with Us

Are you a Cove customer with a good experience using our home security system? We’d love to hear from you!

Your story could be about:

• How you found Cove
• Why you chose Cove
• How easy Cove was to install
• How Cove kept you safe from a break-in
• Your experience with Cove’s customer service
• How you feel having Cove protect your home
• How having Cove has given you peace of mind
• Why having a home security system is important to you
• Why you recommend Cove to others

Where Will My Video Be Used?

Everyone deserves to feel safe. When we can share your personal experiences, they help others to take steps to be more safe.

We typically use Cove Customer Stories (video and text) on our blog, social media accounts, ads, etc.

• COVE BLOG: Read Cove Customer Stories.
• COVE INSTAGRAM: Watch Lexi’s reel about feeling safe living alone.
• COVE INSTAGRAM: Watch Melissa’s reel about getting a system for her daughter in New York City.

You’ll notice that we only use first names plus one initial of the last name, as well as the state only. This is to protect your privacy as much as possible.

We know recording your story and sharing it with Cove will require your valuable time, so we'd like to send you an Amazon gift card as a thank you if we use your video!

How to Record Your Video

Ready to share your story with us? Please follow these instructions:

1. Hold/place your phone vertically when you record.

2. Please do not use filters or use any social media apps to record. These reduce the quality of the video and we are unable to use them. Simply use your phone’s video recording option.

3. Record yourself in a quiet environment, speaking clearly into the mic. Double check that your sound is working well.

4. Record yourself in front of a non-distracting background so the focus is on you.

5. We only need 1-3 minutes total. We will edit it.

6. When sharing your story, use complete sentences. For example, "When I ordered Cove… I love Cove because. . . I switched to Cove because. . . Cove has helped me feel safe because . . . I recommend Cove to anyone because. . ."

DISCLAIMER: Only videos of good quality and content will be considered for use by Cove. If we decide to use your video, we will send you an Amazon gift card before posting.

Where to Send Your Video

Please send us your video at mystory@covesmart.com.

If you have issues with the file size, please send us a message at that email address and we’ll give you alternate instructions.

Thank you! We’re excited to see how Cove has impacted your life.