LiveAssist
Immediate assistance at your fingertipsCove's LiveAssist is a dedicated 2-way communication channel between you and our six 24/7 nationwide monitoring stations. Talk to a real person, through your panel, with the push of a button.
Ready at Any Hour
Cove provides a direct channel between you and the appropriate emergency response team ensuring both priority and prudent response.
Real Protection All The Time
Cove uses TripleTouch Alarm Response, a three-factor communication process to confirm an alarm. We send you a text, communicate with you through the panel, and call you. Giving you more control, faster response, and better outcomes.
Faster Response, Better Results
For confirmed emergencies, our system uses exclusive RapidSOS technology to digitally transfer key information faster. Opt-in to send household member medical information so emergency response shows up prepared for anything.
Learn more about RapidSOS
If you don't love everything about Cove, send it back within 60 days for a full refund. We'll even pay the return shipping.
Frequently Asked Questions
The Touch Screen Panel connects to our monitoring stations via 4G cellular connection. You will not need a landline or Wi-Fi to communicate with our monitoring station. Most of our sensors connect to the Touch Screen Panel via a radio connection, but our indoor and outdoor cameras do require a 2.4GHz Wi-Fi connection. We have found Verizon to provide the best coverage for our customers, but we can also ship out AT&T panels.
We’re so confident that you’re going to love your Cove system, we give you 60 days to try it out! If within 60 days, you decide it’s not working out for you, send it back for a full refund. We’ll even cover shipping costs!
No. When you sign up for a Cove monitoring plan, we’ll handle the subscription with Verizon for your system. This is completely separate from your cell phone plan. If you’re concerned about Verizon coverage in your area, you can always give us a try with our 60-day money-back guarantee.
If your power goes out, you might be alone in a dark house with no Netflix, but Cove will continue to secure your home. The Cove Touch Panel has a 24 hour backup battery to protect you against power outages.